At XYZ Storage, we take pride in being a top-tier self-storage solution in Toronto, and we’re thrilled by the praise we’ve received from our numerous satisfied customers. Our exceptional customer service is at the heart of what we do, and I’m delighted to share that several of our team members have been personally commended in recent reviews. Krstana at our Toronto Midtown location has been noted for going “above and beyond” for customers, while Sarthak at our Scarborough facility has been praised for providing excellent service in our clean, well-maintained environment. Jessica at our Etobicoke location has been commended for facilitating smooth processes and offering support during stressful times. Our Manager of Operations at the Toronto West location, Juddie, has been recognized for making everything “easy and professional,” and Samantha G. at our Toronto Midtown facility received special thanks for her helpfulness during a long-term customer’s unit closure. These personal mentions truly reflect our commitment to attentive service across all our Toronto locations, and we’re proud of how this dedication has strengthened our reputation in the self-storage industry.
XYZ Storage provides secure, clean, and easily accessible storage solutions with transparent pricing. Customers appreciate the convenience of the locations, the well-maintained facilities, and the simplified booking process.
What People are Saying
Clean Facilities
Friendly Staff
Easy Process
Employees People Are Talking About
J
Jessica
Jessica is frequently recognized for her professionalism and efficiency, making customer interactions seamless and pleasant.
Precious
Precious is noted for being courteous and helpful, contributing to a smooth and pleasant customer experience.
C
Candice
Candice is praised for her helpfulness and courteous service, enhancing the overall customer experience.
After looking around Scarborough and the east end of the city..I realized this was the best PRICE..not only that it was a clean location. lots of options for storage and the Staff are very friendly and helpful..I would recommend this location..my only complaint was the lack of lighting in each storage unit ..but I understand why this is not a option..it's a good storage cheaper than all the REST..you won't be disappointed..👌
Thanks AI Neno for taking the time to share with us your positive experience at our XYZ Storage Scarborough self-storage facility. We are pleased to have helped you fulfill your storage needs!
Got a locker here the other day and it was fairly priced and the service was top notch.dealt with a lady who treated me like a friend and not a customer.Great experience
Hi there! We're thrilled to hear that you had a great experience at XYZ Storage Toronto West. We always strive to provide top quality service to every customer. Thank you for your feedback!
This review is for PRECIOUS! The day I walked in to I sign up for the storage till the day I vacated it, I found Precious to be very helpful, informative and patient throughout. While I waited for my turn, I observed Precious looking after 2 people ahead of me, while he was the only one available at the counter, with a smile, perfect mannerism, excellent etiquettes and was pleasant with everyone there. It’s how the employees treat customers with such care and no matter how difficult anyone is being, still being polite and kind is what Precious demonstrates. So grateful for all his guidance and support. I truly wish him the best in life! He’s a keeper!!!
Hello Natasha,
Thank you for your wonderful feedback about your experience at XYZ Storage Toronto Downtown. We're thrilled to hear that Precious was able to provide you with the excellent service we strive to deliver to all our customers. We're proud of him for embodying our values of care, politeness, and kindness. Your kind words will surely be passed on to him. We're grateful for your support and we hope to continue exceeding your expectations in the future.
Thanks again for choosing XYZ Storage Toronto Downtown!
My experience at XYZ could not have been better. Sheila was incredibly patient with my questions and the entire staff that I encountered were helpful. Access to the space is easy and everything is accessed through a simple to use app. Definitely recommend.
Hi Mark, we're thrilled to hear about your positive experience at XYZ Storage Toronto Dundas! It's great to know that Sheila and the rest of our team were able to assist you. We appreciate your recommendation!
DO NOT ever use XYZ storage, I have used the Beechgroove location, Scarborough for well over 2 years now, price gouging in adding extra fees to my bill every month, I have paid them thousands in the extra fees they have added. I have tried to level with them but very unreasonable workers and bad management, trying to now tell me to move the extra $100 they have added to my bill, I have to move my stuff out. Their business is bad business practices and very unreasonable people.
Hi Patricia,
We appreciate you taking the time to express your concerns with XYZ Storage and apologize for any inconvenience this may have caused. Our number one priority is our valued customers and it would be my pleasure to speak with you and personally address your concerns. Please reach out to me directly at 416-208-0188 extn. 200.
Best,
Annissa Rodriguez