Proudly Canadian
At XYZ Storage, we take pride in being a top-tier self-storage solution in Toronto, and we’re thrilled by the praise we’ve received from our numerous satisfied customers. Our exceptional customer service is at the heart of what we do, and I’m delighted to share that several of our team members have been personally commended in recent reviews. Krstana at our Toronto Midtown location has been noted for going “above and beyond” for customers, while Sarthak at our Scarborough facility has been praised for providing excellent service in our clean, well-maintained environment. Jessica at our Etobicoke location has been commended for facilitating smooth processes and offering support during stressful times. Our Manager of Operations at the Toronto West location, Juddie, has been recognized for making everything “easy and professional,” and Samantha G. at our Toronto Midtown facility received special thanks for her helpfulness during a long-term customer’s unit closure. These personal mentions truly reflect our commitment to attentive service across all our Toronto locations, and we’re proud of how this dedication has strengthened our reputation in the self-storage industry.
All Reviews
9418 Reviews
Google
5575 Reviews
Opio
3426 Reviews
Yelp
53 Reviews
N49
205 Reviews
Storage
133 Reviews
OPIO AI Review Summary
AI-generated using customer reviewsXYZ Storage provides secure, clean, and easily accessible storage solutions with transparent pricing. Customers appreciate the convenience of the locations, the well-maintained facilities, and the simplified booking process.
What People are Saying
Clean Facilities Friendly Staff Easy ProcessEmployees People Are Talking About
J
Jessica
Jessica is frequently recognized for her professionalism and efficiency, making customer interactions seamless and pleasant.
Precious
Precious is noted for being courteous and helpful, contributing to a smooth and pleasant customer experience.
C
Candice
Candice is praised for her helpfulness and courteous service, enhancing the overall customer experience.
After looking around Scarborough and the east end of the city..I realized this was the best PRICE..not only that it was a clean location. lots of options for storage and the Staff are very friendly and helpful..I would recommend this location..my only complaint was the lack of lighting in each storage unit ..but I understand why this is not a option..it's a good storage cheaper than all the REST..you won't be disappointed..👌
By
XYZ Storage Scarborough
on Jun 04, 2024
Thanks AI Neno for taking the time to share with us your positive experience at our XYZ Storage Scarborough self-storage facility. We are pleased to have helped you fulfill your storage needs!
H
This is my second time renting. Always feel safe and comfortable.
By
XYZ Storage Etobicoke
on Oct 19, 2021
Hi Harold, thank you very much for being a valued XYZ Storage customer and for leaving us such an amazing review of our Etobicoke facility!
Got a locker here the other day and it was fairly priced and the service was top notch.dealt with a lady who treated me like a friend and not a customer.Great experience
S
Great
Juddie A
Mgr of Operations
Lela C
Client Experience Manager
By
XYZ Storage Toronto West
on Jan 14, 2026
Hi there! We're thrilled to hear that you had a great experience at XYZ Storage Toronto West. We always strive to provide top quality service to every customer. Thank you for your feedback!
M
Great
Juddie A
Mgr of Operations
S
Great
Lela C
Client Experience Manager
Juddie A
Mgr of Operations
Wonderful service- friendly and efficient!
Sheila and Asma were awesome!
Sheila D
Client Experience Manager
By
XYZ Storage Toronto Dundas
on Jan 14, 2026
Glad you enjoyed our service, Jim! Sheila and Asma appreciate your praise.
S
Super clean and safe storage
By
XYZ Storage Etobicoke
on Jan 13, 2026
Glad you're loving XYZ Storage Etobicoke's cleanliness!
Wonderful customer service, clean environment and great location
By
XYZ Storage Toronto Midtown
on Jan 14, 2026
Thrilled you enjoyed XYZ Storage Toronto Midtown, Waleed!
S
I was very pleased with XYZ Storage. Very clean and convenient.
By
XYZ Storage Toronto Downtown
on Jan 12, 2026
Thrilled to hear you enjoyed XYZ Storage Toronto Downtown's cleanliness and convenience!
J
excellent facility and employees - thank you!
By
XYZ Storage Toronto Downtown
on Jan 12, 2026
Glad you enjoyed XYZ Storage Toronto Downtown!
S
Love this place. Still have another unit and we will be back
By
XYZ Storage Toronto Midtown
on Jan 09, 2026
Thrilled to hear that, see you soon at XYZ Storage Toronto Midtown!
A
Samantha was fantastic during the setup and move out. Thank you!
SAMANTHA G
Client Exp Mgr
Samantha G
By
XYZ Storage Toronto Midtown
on Jan 08, 2026
Thrilled to hear Samantha made your experience at XYZ Storage Toronto Midtown great!
E
Jessica was extreme helpful as much as she was on my first day, super lovely and kind
J
Jessica D
By
XYZ Storage Etobicoke
on Jan 08, 2026
Hi there! We're thrilled to hear Jessica at XYZ Storage Etobicoke made your experience so positive!
This review is for PRECIOUS! The day I walked in to I sign up for the storage till the day I vacated it, I found Precious to be very helpful, informative and patient throughout. While I waited for my turn, I observed Precious looking after 2 people ahead of me, while he was the only one available at the counter, with a smile, perfect mannerism, excellent etiquettes and was pleasant with everyone there. It’s how the employees treat customers with such care and no matter how difficult anyone is being, still being polite and kind is what Precious demonstrates. So grateful for all his guidance and support. I truly wish him the best in life! He’s a keeper!!!
Precious O
Client Experience Manager
By
XYZ Storage Toronto Downtown
on Jan 09, 2026
Hello Natasha,
Thank you for your wonderful feedback about your experience at XYZ Storage Toronto Downtown. We're thrilled to hear that Precious was able to provide you with the excellent service we strive to deliver to all our customers. We're proud of him for embodying our values of care, politeness, and kindness. Your kind words will surely be passed on to him. We're grateful for your support and we hope to continue exceeding your expectations in the future.
Thanks again for choosing XYZ Storage Toronto Downtown!
My experience at XYZ could not have been better. Sheila was incredibly patient with my questions and the entire staff that I encountered were helpful. Access to the space is easy and everything is accessed through a simple to use app. Definitely recommend.
Sheila D
Client Experience Manager
By
XYZ Storage Toronto Dundas
on Jan 04, 2026
Hi Mark, we're thrilled to hear about your positive experience at XYZ Storage Toronto Dundas! It's great to know that Sheila and the rest of our team were able to assist you. We appreciate your recommendation!
DO NOT ever use XYZ storage, I have used the Beechgroove location, Scarborough for well over 2 years now, price gouging in adding extra fees to my bill every month, I have paid them thousands in the extra fees they have added. I have tried to level with them but very unreasonable workers and bad management, trying to now tell me to move the extra $100 they have added to my bill, I have to move my stuff out. Their business is bad business practices and very unreasonable people.
By
XYZ Storage Scarborough
on Dec 30, 2025
Hi Patricia,
We appreciate you taking the time to express your concerns with XYZ Storage and apologize for any inconvenience this may have caused. Our number one priority is our valued customers and it would be my pleasure to speak with you and personally address your concerns. Please reach out to me directly at 416-208-0188 extn. 200.
Best,
Annissa Rodriguez
Great staff that go above and beyond service. Quick to address any issues or concerns. Awesome affordable pricing.
By
XYZ Storage Scarborough
on Nov 25, 2025
Hi Dwight, thrilled to hear you appreciate our staff and pricing at XYZ Storage Scarborough. Thanks for sharing!
Excellent customer service by Chergl and Tino. Keep it up guys ..
thanks 😊
Konstantino M
By
XYZ Storage Scarborough
on Nov 24, 2025
Hi Robin, thrilled to hear Chergl and Tino at XYZ Storage Scarborough impressed you!
Load more
XYZ Storage 4.9 out of 5 based on 9418 user reviews.
free gift
on move in
Subscribe to our newsletter and get one
of these free gifts with a new unit.
thank you
for your subscription
You will receive a confirmation email shortly
with instructions on how to claim your offer.
need help? check our help center for frequently asked questions or speak to a
customer service representative by calling 1-866-310-1999